Accessibility at TradeXbits
TradeXbits Inc is committed to providing individuals with disabilities access to our
services. As part of that commitment, it is our policy to substantially conform our website and
other digital experiences to the World Wide Web Consortium (W3C) Web Content Accessibility
Guidelines 2.1 Level AA (WCAG).
Our Digital Accessibility Team, with the assistance of a third-party consultant, is constantly
working to maintain our digital experiences in conformance with those guidelines through various
methods, including regular testing.
TradeXbits views accessibility as a business imperative that is critical to our
success. One of our top priorities is to strengthen and secure the financial well-being of every
client, regardless of income, life phase, ability, or technology preferences. As a pioneer in the
world of investing, TradeXbits is committed to providing equivalent access to the
financial planning, advice, and educational resources we offer in our digital and physical
experiences.
Whether you are a long-time client, or new to the TradeXbits family, know that we
continue to reinvent, innovate, and transform ourselves to anticipate and accommodate your diverse
and evolving needs.
On our digital platforms
At TradeXbits, we continue to devote time, thought, and resources to making our
digital products and services inclusive. Our user-centered approach considers the many technologies
and ways customers access and navigate our web and mobile experiences. Supporting these choices and
requirements includes substantial conformance to the Web Content Accessibility Guidelines (WCAG).
For the best experience, customers are encouraged to use the latest versions of web browsers,
operating systems, and assistive technologies.
In our investor centers
Our Investor Centers are committed to visitor access. With advance notice, we can schedule onsite
American Sign Language (ASL) interpreters for those who are Deaf or hard of hearing. We also offer
on-demand Video Relay Interpreter (VRI) services in ASL for in-person meetings. Real-time captions
and ASL interpreters are also available for Zoom meetings.
Accessible statements
Clients who are blind or have low vision can request their statements in large print or Braille.
Email the Accessibility Help Desk to make your request or to learn more. This is for general
inquiries only. Please do not include account number(s) or any other confidential information in
your email message.
Contact us
If you experience difficulty using our website, please email us at
accessibility{{ env('COMPANY_URL') }}. Note: This email is for general accessibility inquiries or
ideas only. Please do not include personal information, account numbers or any other confidential
information in your message.
